One of the most common issues we experience are customers forgetting to put their apartment our house number on their shipping address.
In these cases, USPS will return your package to sender, as they cannot deliver it to the address.
Unfortunately, if a package is sent back to us, USPS charges the same amount to reship the package, meaning that this cost will be invoiced to the buyer.
Please note that these orders may take up to 2 weeks from receiving to reprocess, as reshipment gets placed into the end of the shipping queue.
If you make a mistake on your address, you can change it yourself! Simply find the instructions stated above.